also been able to reduce the cost of information management in mass tort cases by using
technology and vendors that specialize in the
specific services required.
“For the most part our firm and many
others are using third-party vendors to assist
in large-scale document projects because they
can provide technological solutions that used
to take an inordinate amount of man-hours
to accomplish,” he said. “This way, we are
able to get through large amounts of data in
less time at a reduced cost. I go back to the
days when we used to review documents box
by box or page by page. Third-party vendors
offer a number of options, including tech-
nology-based review tools and case-specific
staffing that match the skill level required to
complete the job. And, they can do it for sig-
nificantly less, probably for about one-third of
what many attorneys bill.”
Healy said many that firms have also started
to reduce overhead by allowing their attorneys
to work remotely.
“More people are working remotely than
ever before,” he said. “In some firms they are
still carrying individual offices for these attor-
neys, but in the future I think there will be more com-
munal space and conference rooms and less designated
McChesney said her firm has also saved money on
office space. At one point several years ago, the firm
had two rooms dedicated to file storage.
“We were paying a premium for office space,” she
said. “So we digitized the files and saved them to our
system with their own backup. We found that we could
use the space for staff or go lean. A virtual office is great
for smaller firms.”
McChesney said her firm used to have IT services
in-house years ago. But as the firm grew, it became
harder to do that.
“So we outsourced it to an outside firm,” she said.
“We spend the same amount of money, but we have the
benefit of the full [IT] firm.”
Powers said the point is to re-evaluate costs and op-
portunities for savings regularly “because things change.”
But she also cautioned against being penny wise and
“Time is money,” she said. “Using gas trying to
find the cheapest deal can cost money. At some point
you have to realize you’re growing, and having things
shipped from one or two vendors might save your
LEKAN OGUNTOYINBO ( firstname.lastname@example.org) is a freelance
journalist based in Dallas.
Healy said many firms have also
started to reduce overhead by allowing
their attorneys to work remotely.